Attacker Value
Unknown
(0 users assessed)
Exploitability
Unknown
(0 users assessed)
User Interaction
None
Privileges Required
None
Attack Vector
Network
0

CVE-2020-2500

Disclosure Date: July 01, 2020
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Description

This improper access control vulnerability in Helpdesk allows attackers to get control of QNAP Kayako service. Attackers can access the sensitive data on QNAP Kayako server with API keys. We have replaced the API key to mitigate the vulnerability, and already fixed the issue in Helpdesk 3.0.1 and later versions.

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CVSS V3 Severity and Metrics
Base Score:
6.5 Medium
Impact Score:
2.5
Exploitability Score:
3.9
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:N
Attack Vector (AV):
Network
Attack Complexity (AC):
Low
Privileges Required (PR):
None
User Interaction (UI):
None
Scope (S):
Unchanged
Confidentiality (C):
Low
Integrity (I):
Low
Availability (A):
None

General Information

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Additional Info

Technical Analysis