A XSS vulnerability was identified in the ServiceNow UI page assessment_redirect. To exploit this vulnerability, an attacker would need to persuade an authenticated user to click a maliciously crafted URL. Successful exploitation potentially could be used to conduct various client-side attacks, including, but not limited to, phishing, redirection, theft of CSRF tokens, and use of an authenticated user's browser or session to attack other systems.

There exists a reflected XSS within the logout functionality of ServiceNow versions lower than Quebec Patch 10 Hotfix 11b, Rome Patch 10 Hotfix 3b, San Diego Patch 9, Tokyo Patch 4, and Utah GA. This enables an unauthenticated remote attacker to execute arbitrary JavaScript code in the browser-based web console.

A cross-site scripting (XSS) vulnerability in Employee Service Center (esc) and Service Portal (sp) in ServiceNow Quebec, Rome, and San Diego allows remote attackers to inject arbitrary web script via the Standard Ticket Conversations widget.

ServiceNow through San Diego Patch 4b and Patch 6 allows reflected XSS in the logout functionality.

ServiceNow through San Diego Patch 3 allows XSS via the name field during creation of a new dashboard for the Performance Analytics dashboard.

The password-reset form in ServiceNow Orlando provides different responses to invalid authentication attempts depending on whether the username exists.

ServiceNow IT Service Management Kingston through Patch 14-1, London through Patch 7, and Madrid before patch 4 allow stored XSS via crafted sysparm_item_guid and sys_id parameters in an Incident Request to service_catalog.do.

report_viewer.do in ServiceNow Release Jakarta Patch 8 and earlier allows remote attackers to execute arbitrary code via '${xyz}' Glide Scripting Injection in the sysparm_media parameter.

ServiceNow ITSM 2016-06-02 has XSS via the First Name or Last Name field of My Profile (aka navpage.do), or the Search bar of My Portal (aka search_results.do).