For ABB eSOMS 4.0 to 6.0.3, the Cache-Control and Pragma HTTP header(s) have not been properly configured within the application response. This can potentially allow browsers and proxies to cache sensitive information.

For ABB eSOMS versions 4.0 to 6.0.2, the X-Frame-Options header is not configured in HTTP response. This can potentially allow 'ClickJacking' attacks where an attacker can frame parts of the application on a malicious web site, revealing sensitive user information such as authentication credentials.

ABB eSOMS versions 4.0 to 6.0.3 use ASP.NET Viewstate without Message Authentication Code (MAC). Alterations to Viewstate might thus not be noticed.

For ABB eSOMS versions 4.0 to 6.0.3, the X-Content-Type-Options Header is missing in the HTTP response, potentially causing the response body to be interpreted and displayed as different content type other than declared. A possible attack scenario would be unauthorized code execution via text interpreted as JavaScript.

For ABB eSOMS versions 4.0 to 6.0.2, the HTTPOnly flag is not set. This can allow Javascript to access the cookie contents, which in turn might enable Cross Site Scripting.

For ABB eSOMS versions 4.0 to 6.0.2, the Secure Flag is not set in the HTTP response header. Unencrypted connections might access the cookie information, thus making it susceptible to eavesdropping.

ABB eSOMS versions 4.0 to 6.0.3 accept connections using medium strength ciphers. If a connection is enabled using such a cipher, an attacker might be able to eavesdrop and/or intercept the connection.

For ABB eSOMS versions 4.0 to 6.0.3, HTTPS responses contain comments with sensitive information about the application. An attacker might use this detail information to specifically craft the attack.

For ABB eSOMS versions 4.0 to 6.0.2, the X-XSS-Protection HTTP response header is not set in responses from the web server. For older web browser not supporting Content Security Policy, this might increase the risk of Cross Site Scripting.

In the login screens (in agent and customer interface), Username and Password fields use autocomplete, which might be considered as security issue. This issue affects: ((OTRS)) Community Edition: 5.0.41 and prior versions, 6.0.26 and prior versions. OTRS: 7.0.15 and prior versions.