Attacker Value
Unknown
(0 users assessed)
Exploitability
Unknown
(0 users assessed)
User Interaction
Required
Privileges Required
None
Attack Vector
Network
0

CVE-2019-12746

Disclosure Date: August 21, 2019
Add MITRE ATT&CK tactics and techniques that apply to this CVE.

Description

An issue was discovered in Open Ticket Request System (OTRS) Community Edition 5.0.x through 5.0.36 and 6.0.x through 6.0.19. A user logged into OTRS as an agent might unknowingly disclose their session ID by sharing the link of an embedded ticket article with third parties. This identifier can be then be potentially abused in order to impersonate the agent user.

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CVSS V3 Severity and Metrics
Base Score:
6.5 Medium
Impact Score:
3.6
Exploitability Score:
2.8
Vector:
CVSS:3.1/AV:N/AC:L/PR:N/UI:R/S:U/C:H/I:N/A:N
Attack Vector (AV):
Network
Attack Complexity (AC):
Low
Privileges Required (PR):
None
User Interaction (UI):
Required
Scope (S):
Unchanged
Confidentiality (C):
High
Integrity (I):
None
Availability (A):
None

General Information

Vendors

  • debian,
  • otrs

Products

  • debian linux 8.0,
  • otrs
Technical Analysis