Attacker Value
Unknown
(0 users assessed)
Exploitability
Unknown
(0 users assessed)
User Interaction
None
Privileges Required
None
Attack Vector
Network
0

CVE-2019-12497

Disclosure Date: June 17, 2019
Add MITRE ATT&CK tactics and techniques that apply to this CVE.

Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.8, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. In the customer or external frontend, personal information of agents (e.g., Name and mail address) can be disclosed in external notes.

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CVSS V3 Severity and Metrics
Base Score:
5.3 Medium
Impact Score:
1.4
Exploitability Score:
3.9
Vector:
CVSS:3.0/AV:N/AC:L/PR:N/UI:N/S:U/C:L/I:N/A:N
Attack Vector (AV):
Network
Attack Complexity (AC):
Low
Privileges Required (PR):
None
User Interaction (UI):
None
Scope (S):
Unchanged
Confidentiality (C):
Low
Integrity (I):
None
Availability (A):
None

General Information

Vendors

  • debian,
  • otrs

Products

  • debian linux 8.0,
  • otrs
Technical Analysis