Attacker Value
Unknown
0
CVE-2020-1768
0
CVE ID
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CVE-2020-1768
(Last updated February 21, 2025) ▾
MITRE ATT&CK
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Collection
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Command and Control
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Credential Access
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Defense Evasion
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Exfiltration
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Persistence
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Description
The external frontend system uses numerous background calls to the backend. Each background request is treated as user activity so the SessionMaxIdleTime will not be reached. This issue affects: OTRS 7.0.x version 7.0.14 and prior versions.
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CVSS V3 Severity and Metrics
Data provided by the National Vulnerability Database (NVD)
Base Score:
5.4 Medium
Impact Score:
2.5
Exploitability Score:
2.8
Attack Vector (AV):
Network
Attack Complexity (AC):
Low
Privileges Required (PR):
Low
User Interaction (UI):
None
Scope (S):
Unchanged
Confidentiality (C):
Low
Integrity (I):
None
Availability (A):
Low
General Information
Offensive Application
Unknown
Utility Class
Unknown
Ports
Unknown
OS
Unknown
Vulnerable Versions
OTRS 7.0.14
Prerequisites
Unknown
Discovered By
Unknown
PoC Author
Unknown
Metasploit Module
Unknown
Reporter
Unknown
References
Additional Info
Authenticated
Unknown
Exploitable
Unknown
Reliability
Unknown
Stability
Unknown
Available Mitigations
Unknown
Shelf Life
Unknown
Userbase/Installbase
Unknown
Patch Effectiveness
Unknown
Rapid7
Technical Analysis
Report as Emergent Threat Response
Report as Zero-day Exploit
Report as Exploited in the Wild
CVE ID
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