Analytics data was sent using HTTP rather than HTTPS. This was addressed by sending analytics data using HTTPS. This issue affected versions prior to Apple Support 2.4 for iOS.

An issue was discovered in certain Apple products. The Apple Support app before 1.2 for iOS is affected. The issue involves the "Analytics" component. It allows remote attackers to obtain sensitive analytics information by leveraging its presence in a cleartext HTTP transmission to an Adobe Marketing Cloud server operated for Apple, as demonstrated by information about the installation date and time.