The email-ingestion feature in Best Practical Request Tracker 4.1.13 through 4.4 allows denial of service by remote attackers via an algorithmic complexity attack on email address parsing.

Remedy AR System Server in BMC Remedy 7.1 may fail to set the correct user context in certain impersonation scenarios, which can allow a user to act with the identity of a different user, because userdata.js in the WOI:WorkOrderConsole component allows a username substitution involving a UserData_Init call.

Open Ticket Request System (OTRS) 6.0.x before 6.0.13 allows an admin to conduct an XSS attack via a modified URL.

Open Ticket Request System (OTRS) 4.0.x before 4.0.33 and 5.0.x before 5.0.31 allows an admin to conduct an XSS attack via a modified URL because user and customer preferences are mishandled.

Open Ticket Request System (OTRS) 4.0.x before 4.0.33, 5.0.x before 5.0.31, and 6.0.x before 6.0.13 allows an authenticated user to delete files via a modified submission form because upload caching is mishandled.

The Requests package before 2.20.0 for Python sends an HTTP Authorization header to an http URI upon receiving a same-hostname https-to-http redirect, which makes it easier for remote attackers to discover credentials by sniffing the network.

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a user with admin permissions opens it, it causes deletions of arbitrary files that the OTRS web server user has write access to.

In Open Ticket Request System (OTRS) 4.0.x before 4.0.32, 5.0.x before 5.0.30, and 6.0.x before 6.0.11, an attacker could send a malicious email to an OTRS system. If a logged in user opens it, the email could cause the browser to load external image or CSS resources.

An issue was discovered in Open Ticket Request System (OTRS) 6.0.x through 6.0.9, 5.0.x through 5.0.28, and 4.0.x through 4.0.30. An attacker who is logged into OTRS as an agent may escalate their privileges by accessing a specially crafted URL.

noderequest was a malicious module published with the intent to hijack environment variables. It has been unpublished by npm.