Attacker Value
Unknown
(0 users assessed)
Exploitability
Unknown
(0 users assessed)
User Interaction
None
Privileges Required
Low
Attack Vector
Network
0

CVE-2013-3551

Disclosure Date: February 21, 2020
Add MITRE ATT&CK tactics and techniques that apply to this CVE.

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

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CVSS V3 Severity and Metrics
Base Score:
6.5 Medium
Impact Score:
3.6
Exploitability Score:
2.8
Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N
Attack Vector (AV):
Network
Attack Complexity (AC):
Low
Privileges Required (PR):
Low
User Interaction (UI):
None
Scope (S):
Unchanged
Confidentiality (C):
High
Integrity (I):
None
Availability (A):
None

General Information

Additional Info

Technical Analysis