Attacker Value
Unknown
(0 users assessed)
Exploitability
Unknown
(0 users assessed)
User Interaction
Required
Privileges Required
Low
Attack Vector
Network
0

CVE-2019-16375

Disclosure Date: March 19, 2020
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Description

An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.11, and Community Edition 5.0.x through 5.0.37 and 6.0.x through 6.0.22. An attacker who is logged in as an agent or customer user with appropriate permissions can create a carefully crafted string containing malicious JavaScript code as an article body. This malicious code is executed when an agent composes an answer to the original article.

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CVSS V3 Severity and Metrics
Base Score:
5.4 Medium
Impact Score:
2.7
Exploitability Score:
2.3
Vector:
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Attack Vector (AV):
Network
Attack Complexity (AC):
Low
Privileges Required (PR):
Low
User Interaction (UI):
Required
Scope (S):
Changed
Confidentiality (C):
Low
Integrity (I):
Low
Availability (A):
None

General Information

Vendors

  • otrs

Products

  • otrs
Technical Analysis